Dell Unknown Device Windows 10
Dell Unknown Device Windows 10 3,6/5 1898 votes
Dell

On a Dell Precision T3620 running Windows 10 64-bit (v1803), I see two 'Unknown device's in Device Manager. They have Device instance paths ROOT NET 0001 and ROOT NET 0002. How would I figure out what actual devices these are supposed to be, to identify which driver might be missing? How to Identify and Install Unknown Device Drivers on Windows How to Find Unknown Device Drivers on Windows 7/8/10 sub link https://www.youtube.com/muhammeds. Hello All, Trying to find a 'slightly more official' answer to my problem than what Google feels like serving up to me right now. Have a Dell XPS 17 laptop - just been rebuilt with a new install of windows 7 x64 and it tells me there is an unknown device. Nov 26, 2018  This tutorial shows how to Fix USB Device Not Recognized. Device Descriptor Request Failed in windows 10 or windows 8.1 or windows 8 or windows 7. When you insert any USB Device.

Hello Rais,

Thank you for posting your query on Microsoft Community.

I regret the inconvenience caused to you. I will be glad to assist you with your issue.

Error code 28 indicates that the drivers for that device are not installed.

I suggest you to restore the drivers to previous version by rolling back. To restore a driver to its previous version, kindly follow the below given steps.

You must be logged on as an administrator to perform these steps.

Windows

Dell Command Update 2.3.1

  • Press Windows key + Xand then click on Device Manager.
  • Double-click the category containing your device driver, and then double-click the name of the device that you want to restore to a previous driver version.
  • Click the Driver tab, and then click Roll Back Driver.

If you are logged on as a standard user, the button will be dimmed, which means it's unavailable. You must be logged on as an administrator to roll back a driver.

To know about the drivers, kindly right click on the drivers and then click on properties. You will get all the information related to the drivers.

Hope it helps. If you need further assistance, please do let us know and we would be happy to help you.

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